FREQUENTLY ASKED QUESTIONS
DEPOSIT POLICY
Once you have contacted us to book your tattoo appointment, you will be asked to pay a deposit to secure your booking. We require your deposit to be paid within 2 days of booking your tattoo. Until we have received your deposit, your appointment slot is available to other clients.
All deposits are non-refundable.
Should you need to reschedule your appointment, if you give more than 2 full working days’ notice, any deposit you have already paid will be transferred to your new appointment slot.
We will accept up to 2 reschedules, rescheduling a third time will require a new deposit.
Deposits expire after 1 year.
In the event that you cancel your appointment or give less than 2 full working days’ notice to reschedule, your deposit will be kept by the tattoo artist to offset lost revenue.
On the day of your tattoo appointment, your deposit will be deducted from the total cost of your tattoo.
USEFUL INFORMATION
Here are some things you need to know in order to get the best out of your tattoo session:
Make sure you get enough rest - When your body is well rested and relaxed, the tattooing process is much more comfortable for you.
Take extra care of yourself - Your body will heal better when it only has to focus on healing your tattoo. If you are feeling run down, make sure you keep well hydrated, take some Vitamin C, eat plenty of fruit and vegetables and get lots of sleep. We will not tattoo you if you are unwell as it may put too much stress on your system.
Be sun smart - We will not tattoo sunburned areas of skin. Make sure you keep any area about to be tattooed out of the sun to ensure that your skin is as healthy as possible for tattooing.
If, for any reason, you are unable to make it to your appointment, please contact us as soon as possible. We will be happy to reschedule your appointment if you give us at least 2 full working days' notice. (See our deposit policy)
On the day of your appointment:
Eat well - Sitting for a tattoo takes a surprising amount of energy.
Try not to plan anything strenuous (physically and mentally) right after you tattoo session – It is always best to plan to have some rest right after your session. Taking it easy the first couple of days afterwards in order to guide your recovery in the best direction.
If your appointment is on a Saturday or outside hours - The main door of the building is kept locked, ring intercom 4002 and we will let you in.
We have Eftpos - You are welcome to pay with either Eftpos (NZ debit cards) or cash. We don't accept credit cards.
Get your aftercare cream from us - We have After Art balm available for sale at $12 (per 8g container) and $20 (per 50g container)
We also have Recovery Derm Shield, a latex-free, transparent matte film adhesive bandage at $10 (per 2x A5 size sheets pack)
Remember to factor this in if you plan on buying some to take home with you.